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The Salesforce Certified Experience Cloud Consultant exam is designed for professionals who specialize in implementing and configuring Salesforce Experience Cloud (formerly Community Cloud) solutions. This credential validates your ability to design, build, and deliver digital experiences that connect customers, partners, and employees while meeting business and technical requirements.
The exam covers key areas such as Experience Cloud site planning, user and member management, data sharing and security, branding and theming, content management, personalization, and engagement strategies. You will also be assessed on your ability to configure navigation, implement business logic, and leverage Salesforce tools like Experience Builder, CMS, and Lightning components to create scalable and maintainable experiences.
This certification is ideal for consultants, administrators, solution architects, and developers who work with Experience Cloud to deliver portals, customer self-service sites, and partner communities. To succeed, you should have hands-on experience configuring Experience Cloud sites, setting up profiles and roles, and managing data access through sharing sets and audience targeting.
By earning the Salesforce Certified Experience Cloud Consultant credential, you demonstrate your ability to deliver secure, branded, and highly functional digital experiences that drive customer engagement and business growth.
Whether you are helping your organization create customer self-service portals, partner collaboration hubs, or employee engagement sites, this exam proves your expertise and positions you as a trusted Experience Cloud expert.