Take advantage of a coupon code for the 'Advanced IT Troubleshooting for Helpdesk Support Technicians' course, created by John Courtenay, available on Udemy.
This course, updated on March 04, 2025 and it is expired on March 04, 2025.
This course provides of expert-led training in English , designed to boost your Operating Systems & Servers skills.
Highly rated at 4.2-star stars from 1,182 reviews, it has already helped 45,640 students.
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You can find the discounted coupon code for this course at the end of this article
Over this course, you'll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers,
Topics covered are as follows:
Device Manager - This lists the types of devices installed on your machine and lets you update drivers and view hardware information
Windows Update - Shows all settings related to updates and let's you change settings such as automated install
User Account Control (UAC) - A security feature that is aimed at stopping malicious software from running on your machine
Network Connectivity - Ensuring that your machine is able to connect to the network and access resources
Windows Registry - Allows you to view and change settings that control all aspects of the operating system - use with care!
Whilst these techniques were tried and tested on Windows 10, they are relevant to any version of Windows currently supported by Microsoft, and should also be of use to anyone who is still on Windows XP as well, as the basic concepts of troubleshooting haven't changed since technology began, especially in the case of physical troubleshooting, as concepts such as ensuring a machine has power will always be worth taking into account.