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This course contains the use of artificial intelligence.

The Art of Influence is a practical, real-world leadership course designed specifically for supply chain professionals working in matrix organizations.

This is not theory.

This is how influence actually works in planning, procurement, logistics, S&OP, and transformation roles.

You’ll learn how to:

• Influence decisions

• Align stakeholders

• Lead conversations

• Build trust

• Drive outcomes

• even when you don’t have formal authority.

What You’ll Learn

• How influence really works in supply chain organizations

• Why people resist — and how to turn resistance into alignment

• How to communicate data with impact (not just numbers)

• How to handle conflict without damaging relationships

• How to lead cross-functional teams confidently

Course Curriculum:

Module 1: Influence in Supply Chain

Why authority fails in matrix organizations

The 6 sources of real (soft) power

Module 2: Psychology of Influence

Understanding stakeholder behavior

Influence mapping & identifying silent blockers

Module 3: Communication for Influence

The SPEAK communication framework

Data storytelling that drives action

Leadership communication rituals

Module 4: Conflict & Pushback

Why conflicts happen in supply chain

The ACE model for difficult conversations

Negotiation skills for long-term influence

Module 5: Real-World Application

Case studies from real supply chain scenarios

Build your personal Influence Playbook

What You’ll Get

• Video lessons (short, focused, practical)

• Influence Map Template

• Communication Scripts & Playbooks

• Real supply chain case studies

• Reflection exercises & action plans

Outcomes You Can Expect

• After completing this course, you will:

• Speak with more confidence

• Handle resistance calmly

• Influence decisions without escalation

• Build stronger cross-functional relationships

• Be seen as a leader — not just a task executor